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Frequently Asked Training Questions

 
 
 

 

What does your tuition cover?

Tuition includes instruction, course materials*, computer time, continental breakfast, lunch and a variety of snacks. Other meals, transportation, lodging and all other expenses are the responsibility of the student.

* All Wonderware Training materials are copyrighted by Wonderware or its suppliers and cannot be duplicated, reproduced or transmitted in any form without prior written permission by Wonderware.

What is your cancellation policy?

If a student cancels registration in a Wonderware class, tuition charges are refundable ONLY if a cancellation notice is received by Wonderware at least two (2) weeks prior to the first day of class. If a cancellation is made less than two weeks prior to the first day of class but more than two (2) business days prior to the first day of class then a service charge of 50% of the tuition will be assessed. Those failing to give at least two (2) business days notice of will be liable for the full tuition.

When are your classes scheduled and when do they start & end each day?

Classes generally start at approximately. 8:00 am each day and end at approximately between 4:30 pm and 5:00 pm. (Check your course confirmation for exact times.)

Do you offer onsite training?

Yes, we offer onsite customer training programs at your facility. These classes can be held at your location, or at a nearby hotel or training facility. Onsite training allows us to customize the training to meet the specific needs of your company. We can modify any of our existing courses, or design a tailor made course with your input to custom-fit your training needs.

Wonderware provides the training materials, all necessary software to conduct the training class, and can supply the computer equipment (in the continental U.S. only). The customer will supply the classroom. Contact the Wonderware Training for a tuition and fees estimate for your particular onsite training needs.

How do I pay for a scheduled class?

Registration for Wonderware classes must be handled via a valid Purchase Order either directly through Wonderware, your local distributor, or the agent acting as the local distributor. For more information, contact the distributor nearest you, or Wonderware Training.

What is the attire when attending a course?

Recommended attire is business casual.

How are your classrooms set up?

Because we provide a high level of hands-on training in all of our courses, each student has his/her own PC. The instructor can then provide individualized attention to each student’s exercises and applications.

 
 

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